

Be World-Class
How are you? Pretty good. Fine. I've said and heard these words so many times I don't even notice them anymore. Often, they are polite...


The Wisdom of Falling Apart
Get it together! I've said or heard this phrase more times than I can count. It might be one of the least helpful things I hear. It makes...


Did You Hear Me?
Did you hear me? Listen to me when I'm talking to you. You never listen to me. Will you just shut up and listen? I can't count how many...